A cockroach, Oumuamua, and squirrels.

A cockroach, Oumuamua, and squirrels. I suffer from mindlessness. When coupled with other cognitive distortions and natural selection, I am the optimal lab rat for any socialists psychologists and Buddhism monks. It was 4:30am. I woke up naturally. I wondered, if I were famous, would this fact earn me an entry into one of Business … Read moreA cockroach, Oumuamua, and squirrels.

Becoming a Billionaire

Becoming a Billionaire This is a goal of many, including, me at various points of my life. Strangely, I was convinced by some cheesy quotes to look at this differently. Specifically, a philosophical brain twist by Jason Silva … Yea I know, that Jason Silva. Hey, I said this was cheesy. He said, “Positively affect 1 … Read moreBecoming a Billionaire

港式Customer Service

今日2019年第一日返工,為了開個好年,一早用菠蘿包煎雙蛋齋啡款待自己,提早享受每週cheat day。 這家60多年老的茶餐廳,每年都會加價。去年一月一日早餐統一加1蚊,今年一月一日所有包都加一蚊。 皆因當時較早,大部份都是常客熟客。食住個包,我慢慢欣賞店員同客人的對答,做了個盤點: 10個客有: 5個沒說話。 4個說類似:「加價了。辛苦啦。」 只有1個說類似:「哇!加咁多?!」「又加啦?」(跟住比店員以港式CS態度還牙:「你黎做啊」「貴唔好買啊」「咁買唔買啊?下位!!」) 40蚊的早餐加一蚊,感覺還可以。但6蚊嘅包變7蚊,幅度其實很大。理論上,應該更多人會有意見。 這令我回想起一個經歷。。。 2017年底,喺同一間茶餐廳食完,長期帶AirPod寸寸貢嘅爛仔侍應,臨走時同我吹水: 「31號晚點過?」 「blah blah」 「咁下年見啦。」 「嗯,下年見。」 「過年後加價啦。」 「啊,係啊?好啦。」 「講定先,等你過年前鬧咗先。」 「哈哈。有客會鬧?」 「X,我都會X啦。變L個鍾意加價啊。所以講定先,好過新一年第一日就猛被人X。」 「所有野都加啦,可以理解嘅。。。」 「X,日日被人X唔代表今次被人X會好受啲。X就係X。」 。。。 「好啦,下年見啦。」 「嗯。」 這就是歷練60年、港式Customer Service之涅槃也。