Tag: Empathy

  • 3 things I Stole from a Therapist

    3 things I Stole from a Therapist

    And I am applying them at work. Dr. Lee is a renowned family therapist. I took her courses because they offered live sessions for us to observe. I THINK YOU ARE RIGHT A wife complained about her husband’s lack of involvement. When asked how he saw the situation, after a long silence, the husband muttered, “I was…

  • Why You Should Get Your Teams Gifts

    https://snarkyinthesuburbs.com/2016/11/14/dear-snarky-kill-me-now-because-my-office-has-12-days-of-secret-santa/ One Christmas, a boss gifted us a book on mindful leadership. “Ok, so you are a mindful jerk.” Someone quipped. “I want to reciprocate with ‘The Five Dysfunctions of a Team’ book.” Joked another. Another time we received cans of artisanal Baltic sardines. Greg the vegan tweeted, “It’s not personal. It’s not personal.💆🏻” And those…

  • Hacks I Picked Up From Visiting a Chick-fil-a

    The stories of Trader Joe’s, Chick-fil-A, Zingerman’s and Union Square Cafe/Shake Shack intrigued me tremendously. All these chains/restaurants are all highly successful. How successful? In 2012, Trader Joe’s sold just over $2,000 of groceries per square foot. Whole Foods? About $1,200. Walmart? $600. Chick-fil-A: The company generates more revenue per restaurant than any other fast-food…

  • The Only Way I Might Survive “AI”

    Be more like Alfred the Bulter, and less like Ke Jie the GO world champion. For a low skilled person like me, artificial intelligence, “AI”, will take my job away. I don’t have much hope, but I find thinking through how I might slow down this eventual death, a rather fun one. I started looking…

  • Onboarding that Feels Weird

    source: https://qph.ec.quoracdn.net/main-qimg-9048acccc06a9557ecf77523d403434f-c I want to get ahead of how new hires might feel, from day 1 and beyond. How would the new hire feel? Anxious, nervous, excited, cautious, “Is this the right place for me”, “I made this significant move, and I want it to be the right one”, “Everyone is judging me and see if…

  • Gluten-free Humility?!

    I think vulnerability and empathy are the gluten-free and organic fads of the business world: “I eat gluten-free therefore I am sophisticatedly healthy.” “I am humble therefore I am a thoughtful leader.” And everyday, I am constantly faced with situations where I had to choose amongst being a dick, or being empathetic (?), or be…